Your Warranty

Is your product out of warranty? We offer repairs for damaged and worn products and sell a range of spare parts. Talk to our team to discuss your problem and how we can help.

For further information, or if you have any questions or concerns, please contact the Ed Shade Solutions team on 07 4771 5185 or contact us to discuss your specific query.

2 Years Installation & Onsite Labour

No cost for any onsite work or cost of transporting product.

5 Years Product Parts & Operation

All parts repaired or replaced if they do not work correctly.

Supplier Extended Warranty

If a product part has a longer warranty than our 5 Years Products & Parts Operation warranty, we encourage you to follow up with the manufacturer and will be happy to assist in its installation.

Your Responsibility as a Purchaser

Operation

Follow any instructions provided and use common sense when operating the product to avoid wear or damage. 

Maintenance

Regularly maintain the product according to any care, cleaning and maintenance instructions provided by Ede Shade Solutions.

Contact Us

Contact us on 07 4771 5185 or sales@edeshadesolutions.com.au as soon as you become aware of an issue.